What is the best age to capture my child’s prints?
There is no age limit, but we think the sooner the better. The best time to capture all of their perfect details would be between 0-6 months.
What should I expect at an event?
You will need to complete an order form confirming your print style, color, and font selection. Then your child’s or pet’s hands and feet will be gently pressed into Play Doh® to make the impression. The appointment takes approximately 10-15 minutes. Payment; we accept all forms. Payment in full is required at this time. We will bring your completed order back to the store within 10-12 weeks. *shipping options also available.
How can I get a Bumblebee Handprint?
Order your impression kit online or visit us at an event. We also will come to you if you are local to the Bay Area and have a group of parents and babies. There is a 15 piece minimum.
What do I do if I received a kit as a gift?
For those who receive a kit as a gift; everything you need to create your keepsake is included in your kit. Please visit our options page as you follow along and fill out the order form. Capture your child’s impression and return the kit and order form to us and we’ll create your lasting memory!
When can I expect to receive my print?
Prints will be ready in about 10-12 weeks. We will reach ou to you as soon as your items are complete. You may also have it shipped directly to you.
Will my print be the same color as I choose?
Because of the nature of the natural materials we use, the color may vary slightly on the finished print.
Do you take returns?
All of our custom orders are not able to be returned, because so much time goes into making them custom. We are more than happy to process your return on “in stock items”; any item that isn’t customized. You will need to send your item back to us withing 7 days of receiving it (at your expense) and we will gladely refund you.
What Forms of payment do you accept?
We accept Cash, Check, Visa, MasterCard, American Express and PayPal.